How do I manage my relationships on MicroStore?

In this guide, we’ll explore the simple and efficient way to contact your wholesale supplier directly from your MicroStore account. Follow these steps to ask questions, discuss about products and stay in touch with your supplier.

Step 1: Access the Chat function

  • Open the application: Launch the MicroStore application on your device.
  • Green chat at bottom right: Look for the green chat icon, usually at the bottom right of the screen. Click on it to access the chat function.

Step 2: Contact your supplier

  • Chat page: Once on the Chat page, you can communicate directly with your supplier.
  • Ask questions : Use chat to ask questions about products, orders or any other information you need.
  • Text messages: You can send text messages to your supplier.

Stage 3: Advanced features

  • Delete unread messages: If a message has not been opened, you can delete it.
  • Recall a message: To recall a sent message, access your sent messages and click on “Recall”.
  • Send emojis: Personalize your messages by sending emojis to your supplier.
  • Send photos: Take photos of products or send images to get more information.
  • Share orders: Send your supplier details of orders you have placed on MicroStore.

🤩 Practical tips :

Don’t hesitate to ask any questions you may have and to maintain open communication with your supplier. This can lead to stronger business relationships.

By following these simple steps, you can make full use of the chat function on MicroStore to stay connected with your supplier, obtain crucial information and make it easy to manage your orders and procurement. Take advantage of this feature to optimise your MicroStore experience.