How do I manage my orders with the MicroStore application?

In this detailed guide, we’ll explore how to view and manage your MicroStore orders effectively. Follow these simple steps to stay up-to-date on the status of your orders and take appropriate actions.

Step 1: Go to the Orders page

  • Open the app : Launch the MicroStore application on your device.
  • Options menu : Look for the three horizontal lines usually at the top left of the screen. Click on it to open the menu.
  • Navigate to orders : Select the “Orders” option in the menu to access the dedicated page.

Step 2: Exploring the Order tabs

  • “All” tab : Here you will find a complete summary of all your MicroStore orders. This is where you can see the global history of your transactions.
  • “Pending payments” tab : If your supplier has activated online payments, this section displays orders requiring payment. Click on “Pay Now” to complete the payment.
  • “Backorders” tab : These orders have been placed but have not yet been validated by the wholesaler. Wait for the wholesaler’s confirmation.
  • “Orders to be delivered” tab : Orders validated by the supplier but not yet delivered are listed here.
  • “Delivered orders” tab: Consult this section to see the orders that have been validated by the supplier and successfully delivered.
  • “Cancelled orders” tab: This section lists the orders that have either been cancelled by you or by the wholesale supplier.

🤩 Practical tips :

  • Check regularly : To stay up to date, get into the habit of checking these tabs regularly.
  • Quick actions: Depending on the status of the order, you can take quick actions such as payment, waiting for confirmation, etc.
  • Contact support: If you have any questions about a specific order, don’t hesitate to contact MicroStore support.

✅ By following these steps and exploring the various tabs, you’ll be able to manage your MicroStore orders efficiently, ensuring a seamless and simplified management experience.